Last Updated: 12/09/2024
At GenieBet.com, we are committed to protecting the privacy of our visitors. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website. By using our site, you agree to the practices described in this policy.
1. Compliance with the Australian Privacy Act 1988 and GDPR
GenieBet.com complies with the Australian Privacy Act 1988 and, where applicable, the General Data Protection Regulation (GDPR) for users in the European Union (EU) and European Economic Area (EEA). We adhere to the principles of lawfulness, fairness, transparency, data minimization, accuracy, storage limitation, integrity, confidentiality, and accountability.
2. Information We Collect
We do not require users to register to use our website. However, we may collect the following types of information:
- Non-Personally Identifiable Information: We use Google Analytics, Google Marketing Suite, and Hotjar to track and analyze site usage. This data includes:
- Browser type and version
- Device and operating system information
- IP address (anonymized where applicable)
- Referring website
- Pages viewed, time spent on pages, and click behavior
- Personally Identifiable Information (PII): We only collect personally identifiable information if you voluntarily submit it through our contact form. This may include:
- First name
- Email address
- Message content
3. Legal Basis for Processing (GDPR)
Under the GDPR, we must have a lawful basis for processing your personal data. The legal bases we rely on include:
- Consent: By voluntarily submitting your personal information through the contact form, you consent to its processing for communication purposes.
- Legitimate Interests: We process anonymized data (such as analytics) to improve our services and optimize website performance.
4. How We Use Your Information
We use the data collected to:
- Improve the performance and user experience of our website
- Monitor website traffic and user behavior to optimize our services
- Respond to your inquiries or messages if you choose to contact us
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Cookies and Tracking Tools
Our website uses cookies and similar technologies to enhance your experience. These tools help us understand how visitors interact with our website and personalize content. You may adjust your browser settings to block cookies, but this may affect your experience on the website.
For EU/EEA visitors, in compliance with the GDPR, we provide you the option to consent to cookies on your first visit. You can withdraw your consent at any time by adjusting your cookie settings.
6. Data Security
We take reasonable steps in accordance with the Australian Privacy Principles (APP 11) and GDPR Article 32 to protect the data we collect from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Third-Party Services
We use third-party tools like Google Analytics, Google Marketing Suite, and Hotjar for tracking and analytics purposes. These third parties may have access to anonymized data related to your use of our site. We encourage you to review their privacy policies to understand how they manage your information.
8. Affiliate Links and Third-Party Websites
GenieBet.com participates in affiliate marketing programs and may display links or advertisements that direct you to third-party websites. These third-party sites have their own privacy policies, and once you leave our website, we are not responsible for how they handle your data.
We encourage you to review the privacy policies of any third-party website you visit through our links to understand how they manage your personal information.
9. International Data Transfers and Hosting
GenieBet.com is hosted by WPEngine, a web hosting provider that operates global data centers. As a result, the data we collect may be transferred to, processed, and stored in different countries, including outside of Australia and the EU/EEA. WPEngine’s global infrastructure ensures our website operates efficiently for visitors worldwide.
For users in the EU/EEA, we ensure that any transfers of personal data outside the EU/EEA are made in compliance with the GDPR, using appropriate safeguards such as Standard Contractual Clauses (SCCs) or other approved mechanisms.
You can learn more about WPEngine’s data protection practices by reviewing their privacy policy:
WPEngine Privacy Policy.
10. Your Rights Under the GDPR
If you are an EU/EEA resident, you have specific rights under the GDPR, including the right to:
- Access the data we hold about you (Right of Access)
- Request correction of any inaccurate data (Right to Rectification)
- Request the deletion of your data (Right to Erasure)
- Restrict or object to certain processing activities (Right to Restriction or Objection)
- Withdraw your consent where we rely on consent for processing (Right to Withdraw Consent)
- Data portability (Right to Data Portability)
To exercise any of these rights, please contact us at [email protected]. We will respond to such requests in accordance with the GDPR’s timeframes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
12. Contact Us
If you have any questions about this Privacy Policy, your personal data, or how it is handled under the Australian Privacy Act or GDPR, please contact us at:
Email: [email protected]
ABN 28 827 915 272